Return policy
Return policy
We offer 30 days of return where we transfer the money back to your account upon return. The transaction can take up to a week. If you miss the deadline of 30 days, we can offer you to return the product in exchange for a voucher if it is less than 45 days since the purchase. We do not accept returns after 45 days. We have the same return policy whether you shop full price or outlet products in our webshop.
The product needs to be returned in its original state, unused, and all hangtags still on.
How to return
If you change your mind, you can easily return or exchange the unused product within 30 days and get a full refund.
- Let us know which product (s) you want to return or exchange by sending us an e-mail including your order number to: gtpopcorn8@gmail.com
- Put the unused products in appropriate packaging. Make sure the hang tags are still on.
- Place the delivery note inside the package.
- We will give you additional instructions and documents you need via e-mail.
The customer pays shipping costs on the return. We recommend choosing to ship with tracking if something unforeseen should happen.
Once your return is received and inspected, we will e-mail you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a refund will automatically be applied to your credit card or original payment method within a certain number of days.
Overdue or missing refunds (if applicable)
If you haven't received a refund yet, recheck your bank account.
Then contact your credit card company. It may take some time before your refund is officially posted.
Then contact your bank. There is often some processing time before a refund is reflected on your bank account.
If you've done all of this and haven't received your refund yet, contact us at: gtpopcorn8@gmail.com .
We're here to assist you if you need any help.
EXAMINATION OF THE ITEM
When the buyer receives the item, he or she is encouraged to examine to a reasonable extent whether it is in accordance with the order, whether it has been damaged during transport or whether it otherwise has defects. If the item does not match the order or has defects, the buyer must notify the seller in the event of a complaint.
COMPLAINT IN THE EVENT OF DEFICIENCY AND DEADLINE FOR NOTIFYING CLAIMS IN THE EVENT OF DELAY
If there is a defect in the item, the buyer must, within a reasonable time after the buyer discovered it, notify the seller that he or she will invoke the defect and no later than two months from the time the buyer discovered the defect. Complaints to the seller must be made in writing, either to the company's postal address or through the e-mail on the website.
SELLER'S RIGHTS IN THE EVENT OF BUYER'S DEFAULT
If the buyer does not pay or pay the other obligations under the agreement, and this is not the seller or circumstances on the seller's part, the seller may, depending on the circumstances, exercise the powers in the Consumer Purchase Act Chapter 9. If the buyer does not, the seller can maintain the purchase and demand the buyer the purchase price. In the event of a material default or other material default by the buyer, the seller may have agreements, unless the purchase price has been paid. The seller can also buy if the buyer does not pay a reasonable additional deadline for buying as the seller has set.
RENTAL BY DELAYED PAYMENT / COLLECTION FEE
If the buyer does not pay the purchase price in accordance with the agreement, the seller may demand rent of the purchase price in accordance with the Tenant Act in the event of late payment of 17 December 1976 no. 100.
In the event of non-payment, it may be required, after prior notice, to be sent for collection, and the buyer may then be held liable for fees pursuant to the Debt Collection Act and other collection of overdue monetary claims, cf. Act of 13 May 1988 no. 26 on collection collection and other collection of overdue monetary claim.
WARRANTY
Any guarantees apply in addition to the rights the buyer has under mandatory legislation. A guarantee thus does not imply any restrictions on the buyer's right to complaint and claims in the event of delay or defects pursuant to clause 11.
PERSONAL INFORMATION
The seller will collect and store personal information that is necessary for the seller to be able to carry out the obligations under the agreement. The personal information of the buyer under the age of 15 will not be collected unless the seller has the consent of parents or guardians.
The seller will, with the consent of the buyer, use the buyer's personal information for other purposes, for example to send the buyer advertising or information beyond what is necessary to implement the agreement. Such voluntary and informed consent can be given by the buyer at the conclusion of the agreement.
For more information on our privacy practices by checking Cookies and Privacy, or if you have questions, or would like to make a complaint, please contact us by email at gtpopcorn8@gmail.com or by mail using the details provided below:
GT Popcorn
[Re: Privacy Compliance Officer]
GT Popcorn, Rosenberggata, 4007 Stavanger, Norge.
CONFLICT RESOLUTION AND JURISDICTION
The Consumer Purchase Act applies to your purchase. According to the Consumer Purchase Act, you must notify us within a reasonable time after you have discovered or should have discovered a defect in your goods. Such a complaint must be made no later than two years after you received the goods. If the goods are intended to last significantly longer than two years, you must notify us no later than five years after you received the goods.
The parties shall endeavor to resolve any disputes amicably. The buyer can contact the Consumer Council (www.forbrukerradet.no) to get assistance in a possible dispute with the seller. If an amicable solution is not reached after mediation in the Consumer Council, each of the parties may request that the dispute be dealt with by the Consumer Complaints Committee. The buyer may choose to take the matter directly to the Conciliation Board, or the parties may agree on out-of-court mediation in accordance with the rules in Chapter 7 of the Disputes Act.
By visiting our site and / or purchasing something from us, you participate in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies. It is referenced in this document and / or is available by hyperlink. These Terms of Service apply to all users of the site, including, but not limited to, users who are browsers, providers, customers, merchants, and / or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you cannot access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and / or changes to our website. It is your responsibility to check this page periodically for changes. Your continued access to or use of the website after any changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate the laws of your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
Failure or violation of any of the Terms will result in the immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involves (a) transmissions over various networks; and (b) changes to meet and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, your use of or access to the Service or any contact on the website through which the service is provided, without express written permission from us. .
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
The prices of our products are subject to change without prior notice.
At any time we reserve the right to modify or discontinue the Service (or any part or content thereof) without prior notice at any time.
We will not be liable to you or to third parties for any modification, price change, suspension or interruption of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be exclusively available online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service that we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not guarantee that the quality of the products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to reject any order that you place with us. We may, in our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and / or orders that use the same billing and / or shipping address. In the event that we make a change or cancel an order, we may attempt to notify you by contacting the email and / or billing address / phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by distributors, resellers or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to immediately update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.
For more details, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you access to third-party tools over which we do not monitor or have any control or input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranty, representation or condition of any kind and without endorsement of any kind. We will have no liability for your use of optional third party tools.
Any use you make of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which the tools are provided by the third party provider (s). (is) relevant (s).
We may also, in the future, offer new services and / or features through the website (including the release of new tools and resources). Such new features and / or services will also be subject to these Terms of Service.
SECTION 8 - THIRD PARTY LINKS
Certain content, products, and services available through our Service may include third-party materials.
Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating content or accuracy, and we do not warrant and will not be responsible for any third-party materials or websites, or any other third-party materials, products, or services.
We are not responsible for any damage or damage related to the purchase or use of goods, services, resources, content or any other transaction made in connection with third party websites. Please review the policies and practices of third parties carefully and make sure you understand them before making any transactions. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 9 - USER COMMENTS, COMMENTS AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example, contest entries) or, if not requested, you can submit creative ideas, suggestions, proposals, plans or other materials, either online, by email, by postal mail or otherwise. (collectively, 'comments'), you agree that, at any time, without restriction, we may edit, copy, publish, distribute, translate, and otherwise use any comments you submit to us. We are and will not be under any obligation (1) to keep any comments secret; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to monitor, edit or remove content that we determine in our sole discretion to be illegal, offensive, threatening, defamatory, defamatory, pornographic, obscene or otherwise objectionable or violates the intellectual property of any party or these Terms of Service. .
You agree that your comments will not violate any third party rights, including copyright, trademark, privacy, personality, or other personal or property rights. In addition, you agree that your comments will not contain defamatory or illegal, abusive or obscene material, nor will they contain any computer viruses or other malware that may in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or mislead us or third parties as to the origin of comments. You are solely responsible for the comments you make and their accuracy. We do not assume any responsibility or assume any responsibility for comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may be related to product descriptions, prices, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We do not undertake any obligation to update, amend or clarify the information in the Service or on any related website, including but not limited to pricing information, except as required by law. No specific update or update date applied to the Service or to any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set out in the Terms of Service, you are prohibited from using the site or its content: (a) for any illegal purpose; (b) to request others to perform or participate in illegal acts; (c) violate any local, international, federal, provincial, or state regulation, rule, law, or ordinance; (d) infringe or violate our intellectual property rights or the intellectual property rights of third parties; (e) harass, abuse, insult, harm, defame, slander, discredit, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnic origin, race, age, national origin or disability; (f) present false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will be used in any way that affects the functionality or operation of the Service or any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not warrant, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove service for indefinite periods of time or cancel service at any time, without prior notice.
You expressly agree that your use or inability to use the service is at your sole risk. The service and all products and services delivered to you through the service are provided (except as expressly expressed by us), as is and are available for your use, without any representation, warranty or condition of any kind, whether express or implied, including all implied warranties or conditions of merchantability, commercial quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event will Arbor evolution, our directors, officers, employees, affiliates, agents, contractors, interns, vendors, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special damages . or consequential damages of any kind, including, without limitation, loss of profits, loss of income, loss of savings, loss of data, replacement costs or similar damages, whether based on the contract, tort (including negligence ), strict liability or otherwise, arising from your use of any of the services or products purchased using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omission in any content, or any loss or damage of any kind incurred as a result of the use of the service or the content (or product) published, transmitted or made available through the service, even if its possibility is reported. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions, our liability will be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNITY
You agree to indemnify, defend and hold harmless Arbor evolution and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, vendors, interns, and employees, without prejudice to any claim or demand, including reasonable attorneys' fees, incurred by a third party due to your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be illegal, void, or unenforceable, such provision, however, will be applicable to the maximum extent permitted by applicable law, and the unenforceable part will be deemed separate from these. Terms of Service, such determination will not affect the validity and enforceability of any other remaining provision.
SECTION 16 - TERMINATION
The obligations and responsibilities of the parties incurred prior to the termination date will survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You can terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you stop using our site.
If, in our sole discretion, you do not comply, or we suspect that you did not comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will be responsible for all amounts owed up to and including the termination date; and / or consequently may deny you access to our Services (or any part of them).
SECTION 17 - ENTIRE AGREEMENT
The fact that we have not exercised or enforced any right or provision of these Terms of Service will not constitute a waiver of such right or provision.
These Terms of Service and all policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements, communications and proposals or current. , either orally or in writing, between you and us (including, but not limited to, previous versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service will not be construed against the writing party.
SECTION 18 - GOVERNMENT LAW
These Terms of Service and any separate agreements by which we provide Services to you will be governed by and construed in accordance with the laws of Norway.
SECTION 19 - CHANGES TO THE TERMS OF SERVICE
You can review the most recent version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to periodically check our website for changes. Your continued use or access to our website or the Service after any changes to these Terms of Service are posted constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to gtpopcorn8@gmail.com